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ARemack Author

Level 1

4 points

My phone won't charge unless it dead. Tried different charger.

My phone won't charge unless it is dead.

iPhone 6 Plus, iOS 10

Posted on Aug 19, 2022 11:13 AM

Top-ranking reply

ChrisJ4203

Level 10

230,666 points

Posted on Aug 19, 2022 11:26 AM

If you turn the phone on and go to Settings>Battery>Battery Health, what is showing there? Sounds like you may have a battery issue. To test, you can change the power adapter, change the cable, check the charging port to see if there is any dirt, debris, lint, etc. in the port. See this support document for help. If your iPhone or iPod touch won't charge - Apple Support

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My phone won't charge unless it dead. Tried different charger.

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