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I have a bogus draft email (obviously spam) that keeps popping up on my macbook air screen. I can't close it, only can minimize it. The email isn't in any of my draft email boxes...or anywhere else for that matter (for me to delete, etc.). It opens several times an hour, which then also causes my mac screen. to flash from left to right intermittently. I have done dozens of virus scans, all come back clean. Can anyone help?
feistx3 wrote:
I have done dozens of virus scans, all come back clean. Can anyone help?
what app are you using to do these virus scans? I ask because antivirus apps are neither needed nor recommended with macOS. there are NO viruses that affect your Mac. none. you should uninstall the antivirus app using the developer's instructions.
there can be malware, which requires action on your part to install. usually unknowingly. to deal with possible malware, the only such app that is recommended to deal with it is malwarebytes for Mac. you can use the free version to check for malware. when done, you can uninstall it with the directions in uninstall malwarebytes for Mac. or you can leave it installed, but only run it if you feel you've picked up more malware.
and if you would like to see how to keep your Mac safe, you may want to read Effective defenses against malware and other threats - Apple Community. it's a long article, but it's worth your time to read the whole thing.
feistx3 wrote:
I have done dozens of virus scans, all come back clean. Can anyone help?
what app are you using to do these virus scans? I ask because antivirus apps are neither needed nor recommended with macOS. there are NO viruses that affect your Mac. none. you should uninstall the antivirus app using the developer's instructions.
there can be malware, which requires action on your part to install. usually unknowingly. to deal with possible malware, the only such app that is recommended to deal with it is malwarebytes for Mac. you can use the free version to check for malware. when done, you can uninstall it with the directions in uninstall malwarebytes for Mac. or you can leave it installed, but only run it if you feel you've picked up more malware.
and if you would like to see how to keep your Mac safe, you may want to read Effective defenses against malware and other threats - Apple Community. it's a long article, but it's worth your time to read the whole thing.
Have you checked the mail website? Maybe you can remove it there.
I’m not sure what you mean. I’ve checked all my email accounts and the draft simply isn’t mine - it is spam. I didn’t draft it anywhere.
draft email - virus possible
