iPhone SE 2022 has been locked up & cannot enter passcode or power off. what to do?

My mother has locked her iPhone SE 2022. She did not mis-enter her passcode too many times. She cannot enter her passcode or power the phone off. How did this occur & how can I fix it?

Posted on Aug 19, 2022 1:49 PM

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1 reply

Aug 21, 2022 10:43 AM in response to ABQSharon52

Hi ABQSharon52,


Thanks for using the Apple Support Communities.


We’re happy to provide some assistance.


Based on your original post, we recommend the troubleshooting steps via the link below since your mother is locked out of her iPhone due to a passcode issue.


If you forgot your iPhone passcode


To perform the above troubleshooting actions recommended by the article, please read through and complete steps one through four.


We’re recommending these steps because they directly address the issue you initially reached out to the community about: your mother accidentally locked herself out of her iPhone.


If the original problem persists after trying our suggested troubleshooting steps, provide us with specifics on what your mother is seeing for more help.


Cheers!

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iPhone SE 2022 has been locked up & cannot enter passcode or power off. what to do?

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