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Software update

My iPhone shows the latest update is available but there is not a download/install button

iPhone 6s, iOS 14

Posted on Aug 19, 2022 3:11 PM

Reply
Question marked as Best reply

Posted on Aug 19, 2022 3:16 PM

Go to Settings > General > About. Are you running iOS version 14.7?

If so, your running a beta version and will need to uninstall it first.

How to uninstall iOS or iPadOS beta software - Apple Support


If you're not running a beta version, there may be other issues, what happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad or iPod touch won't update – Apple Support (UK)





2 replies
Question marked as Best reply

Aug 19, 2022 3:16 PM in response to UConnhusky

Go to Settings > General > About. Are you running iOS version 14.7?

If so, your running a beta version and will need to uninstall it first.

How to uninstall iOS or iPadOS beta software - Apple Support


If you're not running a beta version, there may be other issues, what happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad or iPod touch won't update – Apple Support (UK)





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