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Touch ID requires passcode when Iphone restart

I Forgot my passcode.I am using my fingerprint to open it.

iPhone 6, iOS 12

Posted on Aug 19, 2022 6:21 PM

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Top-ranking reply

Level 10

472,701 points

Posted on Aug 19, 2022 6:25 PM

You cannot use Touch ID after a restart -- you need the passcode.

If you've forgotten the passcode, see instructions in: How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

If that option is not available, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support

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1 reply

Top-ranking reply

Level 10

472,701 points

Aug 19, 2022 6:25 PM in response to Heart_13angel

You cannot use Touch ID after a restart -- you need the passcode.

If you've forgotten the passcode, see instructions in: How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

If that option is not available, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support

Reply

Touch ID requires passcode when Iphone restart

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