You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have updated my Apple ID but it still asks for the password to my old Apple ID

I have updated my apple id but it is still has my old ID and asking for the password to my old ID



[Re-Titled by Moderator]

iPhone 11, iOS 15

Posted on Aug 19, 2022 7:04 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2022 7:52 PM

If you have changed your ID, have you followed the steps in this article on all devices/computers? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *

1 reply
Question marked as Top-ranking reply

Aug 19, 2022 7:52 PM in response to Lyniet

If you have changed your ID, have you followed the steps in this article on all devices/computers? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *

I have updated my Apple ID but it still asks for the password to my old Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.