Why my messages won’t let me in

why can’t I get my message to opin?

iPhone SE (Gen 3)

Posted on Aug 20, 2022 12:36 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2022 1:19 PM

Hey Sanlow,


If you're having issues opening an app, there are a number of steps you can try to help rule out software issues. To start, check out the steps below If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


"If an app on your iPhone or iPad doesn't work as expected, try this.


1) Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2) Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3) Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4) Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."


Please note that if you're referring to the built-in Messages app, it's part of iOS so you wouldn't be able to delete it using step 4. Let us know if the issue persists after you try the steps above.


Hope this helps. Take care.


1 reply
Question marked as Top-ranking reply

Aug 21, 2022 1:19 PM in response to Sanlow

Hey Sanlow,


If you're having issues opening an app, there are a number of steps you can try to help rule out software issues. To start, check out the steps below If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.


"If an app on your iPhone or iPad doesn't work as expected, try this.


1) Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2) Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3) Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4) Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."


Please note that if you're referring to the built-in Messages app, it's part of iOS so you wouldn't be able to delete it using step 4. Let us know if the issue persists after you try the steps above.


Hope this helps. Take care.


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Why my messages won’t let me in

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