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Emmaswig Author

Level 1

4 points

Power on

My macbook refuses to turn on. When i plug it in ut shows it charging but the screen stays black. What do i do?

Posted on Aug 20, 2022 3:52 AM

Top-ranking reply

kaz-k

Level 9

50,328 points

Posted on Aug 20, 2022 4:05 AM

Hi,

If your MacBook Pro has Intel processor, resetting SMC could solve the issue.

Reset the SMC of your Mac - Apple Support

If it doesn't help, contact Apple Support or take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations - Apple

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