iPad won’t switch on

Updated iPad last night now won’t switch on saying need to insert cable and charge been on charge all night and message still showing cannot swithyon ipad

iPad, iPadOS 15

Posted on Aug 20, 2022 3:59 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2022 10:13 AM

The update attempt failed (for reasons unknown) - and the iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

5 replies
Question marked as Top-ranking reply

Aug 21, 2022 10:13 AM in response to JBKILLIE

The update attempt failed (for reasons unknown) - and the iPad indicates that it must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

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iPad won’t switch on

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