Will apple remove engraving from ipad which is returned?

I just picked up my ipad pro 128G 3 days ago, but after received, I feel unsatisfied with the storage size, I thought 256G is what I want so that I want to return it and get a refund cause I have 7-days apple care for ipad.


However, I have engraving in ipad, I have problem that, if I choose to return my ipad, will APPLE remove engraving in ipad? I don't want the machine which has my engraving to be a refurbished machine appear in apple shop. I don't wanna see after I return this ipad, other customer buy this ipad and see my engraving in this ipad.


That is my problem, it keeps bothering me😢, if apple can't remove engraving after I return, I may keep using this ipad.


By the way, have you guys seen the official refurbished ipad which has engraving appear on apple shop?

iPad Pro, iPadOS 15

Posted on Aug 20, 2022 5:30 AM

Reply
4 replies

Aug 20, 2022 7:14 AM in response to YCendless

According to Apple's page, it can be returned, but only directly to Apple.


Returns & Refunds - Shopping Help - Apple


Main point from the link above:


Exchange an item


If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby. The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).

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Will apple remove engraving from ipad which is returned?

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