Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my subway surfers app freezes on opening

my subway surfers app on my iPhone freezes on loading. I don't want to lose my data


Posted on Aug 20, 2022 9:57 AM

Reply
Question marked as Best reply

Posted on Aug 20, 2022 4:05 PM

  1. Start by deleting the app
  2. Force reboot your device - Force reboot device - Apple Support
  3. Go to settings>general>reset>and reset your network settings.
  4. Add the app again. If it does not work contact the app developer.
1 reply

my subway surfers app freezes on opening

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.