You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The recovery mode screen is not appearing

My iPad is frozen with the

Apple logo. I have tried to get to the restore

screen but the image is not appearing although I am pressing the top and home buttons in unison.

What do I do next if the restore

screen does not appear.

thanks

iPad, iPadOS 15

Posted on Aug 20, 2022 1:21 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2022 1:33 PM

Belfastuser6 wrote:

but the image is not appearing although I am pressing the top and home buttons in unison.

That is correct.


Carefully read the steps enumerated here.

If you forgot your iPad passcode - Apple Support

3 replies

The recovery mode screen is not appearing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.