I recently lost my wireless earphones and I had to switch to my original lightning earphones and my phone isn’t able to detect the earphones and they’re are not working at all but works on my friends iPhone 7
iPhone 7, iOS 15
Hey there euphoricme,
Thanks for reaching out to the Apple Support Communities. To get started, do you have any issues with charging your iPhone with the Lightning charging cable? If not, give the steps listed below from the following resource a try that can help with troubleshooting this issue: If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support
Check for debris, damage, or loose connections
1. Check for debris in the headphone port on your iPhone, iPad or iPod touch.
2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.
3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry.
4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection.
If your headphones still aren't working, follow the steps below for your issue.
If you can't hear any sound or if only one side of your headphones works
1. Adjust the volume with the volume buttons on your iOS device or use the Volume slider in Control Center on your iPhone or iPad.
2. To see if you need a replacement, try a second pair of headphones. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. If the second pair doesn't work, contact Apple Support.
Keep us updated with the results.
Take care!
Hey there euphoricme,
Thanks for reaching out to the Apple Support Communities. To get started, do you have any issues with charging your iPhone with the Lightning charging cable? If not, give the steps listed below from the following resource a try that can help with troubleshooting this issue: If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support
Check for debris, damage, or loose connections
1. Check for debris in the headphone port on your iPhone, iPad or iPod touch.
2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.
3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry.
4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection.
If your headphones still aren't working, follow the steps below for your issue.
If you can't hear any sound or if only one side of your headphones works
1. Adjust the volume with the volume buttons on your iOS device or use the Volume slider in Control Center on your iPhone or iPad.
2. To see if you need a replacement, try a second pair of headphones. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. If the second pair doesn't work, contact Apple Support.
Keep us updated with the results.
Take care!
iPhone 7 not detecting earphones
