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Your purchase Could not be Completed

When I try buying something with my Itunes money it says “Your purchase could not me Completed” and then the apple support website for billing and stuff but there isn’t anything that helps me

Posted on Aug 20, 2022 5:46 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2022 1:02 AM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


Check also ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


1 reply
Question marked as Top-ranking reply

Aug 21, 2022 1:02 AM in response to jehiel163

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


Check also ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


Your purchase Could not be Completed

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