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quylai93 Author

Level 1

4 points

Purchase date is not validated

I just bought a new M1 air at a authorized seller store in Viet Nam a few day ago, but the problem is warranty coverage wasn't show up when the Mac was actived ( Purchase date is not validated)

I already asked for explanation from the store, I just answered I need to wait for a few days while Apple update my info of my Mac.

However, When I looked at service categories in about my Mac, I saw " Limited warranty expires in 28 Nov, 2022.

This is the first time I bought a new MacBook, so I don't know what to do next

Is seller store lying to me?

MacBook Air 13″, macOS 11.6

Posted on Aug 20, 2022 10:51 PM

Top-ranking reply

PRP_53

Level 10

92,515 points

Posted on Aug 21, 2022 4:32 AM

Correct the purchase date or expiration date for your AppleCare agreement

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Purchase date is not validated

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