iPhone not recognizing AirTag
iPhone still not recognizing AirTag with new battery and reset procedure
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OrigamiFan1
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Community Specialist
Hi prontoslow,
You started from a good resource. How to reset your AirTag - Apple Support
For help with ensuring the battery was replaced correctly, check out the visuals in the steps below found in the article here: How to replace the battery in your AirTag
"Replace your AirTag battery
- Press down on the polished stainless steel battery cover of your AirTag and rotate counterclockwise until the cover stops rotating.
- Remove the cover and battery.
- Insert a new CR2032 lithium 3V coin battery (available at most electronic and drug stores) with the positive side facing up. You'll hear a sound indicating that the battery is connected.
- CR2032 batteries with bitterant coatings might not work with AirTag or other battery-powered products, depending on the alignment of the coating in relation to the battery contacts.
- Replace the cover, making sure that the three tabs on the cover align with the three slots on the AirTag.
- Rotate the cover clockwise until it stops."
If the issue continues, test a normal restart of your iPhone: Restart your iPhone - Apple Support
Reach out to Apple Support directly if you're still unable to pair your AirTag as expected.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Best.