Unable to download update. Get as far as asking if I want to use cellular data and I select continue, then get asked permission to temporarily delete apps and I agree. Then nothing. Have tried multiple times in the last two days with the same results. Any suggestions appreciated.
Try and update via a pc or Mac instead
Update your iPhone using a Mac with macOS Catalina or higher
On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.
On a Mac with macOS Catalina or later, you will follow the following steps:
Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC
On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS
Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.
Try and update via a pc or Mac instead
Update your iPhone using a Mac with macOS Catalina or higher
On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.
On a Mac with macOS Catalina or later, you will follow the following steps:
Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC
On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS
Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.
Avocadogal wrote:
Get as far as asking if I want to use cellular data and I select continue
This implies you have an iPhone using a 5G cellular plan, and you just authorized a major use of your cellular data.
then get asked permission to temporarily delete apps and I agree.
This implies you have very little free storage on your iPhone. Check Settings > General > iPhone Storage and examine and clear storage.
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
Thanks. I tried your suggestion and got a message “not available for bots to index.” When I looked up what that means and how to remedy I didn’t even understand the explanation and the instructions were beyond my capabilities. I will try to open up more storage on my phone.
Thanks. Will try to open up more space on my phone and will see if it can try to update using a neighbor’s faster internet.
Software Update 15.6.1
