Can I send Apple my receipt to get the watch unlocked

I bought a used Apple Watch but realize when I got home it has an activation lock I have my receipt is there anything I can do


Apple Watch Series 5

Posted on Aug 21, 2022 2:42 PM

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Question marked as Top-ranking reply

Posted on Aug 21, 2022 3:08 PM

Apple will not act on your receipt. They will only do it for the original owner, not a second hand Watch. You need to contact the original owner and have them remove the device from their account to remove Activation Lock so you can use the device. Otherwise, return it for a refund. Right now, the Watch is useless to you.

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Question marked as Top-ranking reply

Aug 21, 2022 3:08 PM in response to Djgloisten

Apple will not act on your receipt. They will only do it for the original owner, not a second hand Watch. You need to contact the original owner and have them remove the device from their account to remove Activation Lock so you can use the device. Otherwise, return it for a refund. Right now, the Watch is useless to you.

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Can I send Apple my receipt to get the watch unlocked

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