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I can`t change my payment method from ukrainian card to greek card.

Hi. I created my iCloud account in Ukraine and it is connected to the ukrainian payment card, but now i am in Greece and I need to change my payment method but i couldn`t do it. Should i create new iCloud for the sollution? or what should i do? thanks in advance.

iPhone XS Max, iOS 14

Posted on Aug 21, 2022 5:27 PM

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Question marked as Best reply

Posted on Aug 21, 2022 7:47 PM

Have you changed the region to Greece?


You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.      *


How to cancel Apple TV+.  *


Purchases - Subscriptions not billed through Apple    *


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed    *


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     *


If you have done all the above and are still having problems, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter  - 


Messages chat with Apple

2 replies
Question marked as Best reply

Aug 21, 2022 7:47 PM in response to mrkbdktb

Have you changed the region to Greece?


You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.      *


How to cancel Apple TV+.  *


Purchases - Subscriptions not billed through Apple    *


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed    *


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     *


If you have done all the above and are still having problems, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter  - 


Messages chat with Apple

I can`t change my payment method from ukrainian card to greek card.

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