First of all, you are not talking to Apple here.
We are also users of Apple products & services like you.
Additionally, you have charged me for a translator and I have sent you a request for a refund and you have brought it back to me
It would be appreciated if you could return my money.
It is contradictory information (?).
Did you receive a refund or not?
See this Apple article: Check the status of a refund for apps or content that you bought from Apple
Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)
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When will I get the money back?
If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.
All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.
See also the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you want to cancel a subscription from Apple
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed
If you want to cancel a subscription from Apple - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
If you see an unexpected charge
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period. Refunds are not guaranteed.
👉 For more information, see the Terms & Conditions.
