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Level 1

4 points

Why can’t I purchase from iTunes or pay an app?

My Apple iTunes alway says your purchase could not be completed even though I have enough iTunes card redeemed?

iPhone X, iOS 15

Posted on Aug 22, 2022 4:45 AM

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2 replies

Level 2

190 points

Aug 22, 2022 5:07 AM in response to Mark_hd

If your payment method is declined in the App Store or iTunes Store - Apple Support

If a payment card that you use with Apple Pay doesn't work - Apple Support

Change, add, or remove Apple ID payment methods - Apple Support

Change your Apple ID payment method if you don't have an Apple device - Apple Support

Apple Pay - Official Apple Support

If all else fails, contact Apple Support

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Level 8

38,625 points

Aug 22, 2022 4:54 AM in response to Mark_hd

See this link and follow the instructions provided

If you can’t download or update apps on your iPhone or iPad - Apple Support

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Why can’t I purchase from iTunes or pay an app?

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