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My Apple ID has been locked for security reasons so I reset the password , but it still won’t work

My Apple ID has been locked for security reasons so I reset the password , but it still won’t work, weirdly I can download new apps but I can’t update the ones I already have . What do I do?

iPhone 13 Pro Max, iOS 15

Posted on Aug 22, 2022 5:23 AM

Reply
Question marked as Best reply

Posted on Aug 22, 2022 5:31 AM

so I reset the password , but it still won’t work

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


Check ⤵️

1.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


4.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


1 reply
Question marked as Best reply

Aug 22, 2022 5:31 AM in response to dalel116

so I reset the password , but it still won’t work

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support


Check ⤵️

1.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

  • If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
  • If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
  • In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
  • If you still need help, contact Apple Support.


3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


4.

If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.


My Apple ID has been locked for security reasons so I reset the password , but it still won’t work

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