You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Storage problem

I don’t know how to explain this very well so bare with me, but basically I changed from an iPhone 7 to an iPhone 13 pro max, and for some reason i still have the same amount of storage as my old phone, I looked up storage and now there’s a separate thing with “Icloud storage” and “storage” my storage says 256GB but iCloud storage is 5GB, my phone is just carrying on on 5GB and it’s annoying because I can’t stop getting “your icloud storage is full” notifications when it’s really not. What do I do to fix this?

Posted on Aug 22, 2022 7:07 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2022 9:42 AM

qtlsoerrr wrote:

I don’t know how to explain this very well so bare with me, but basically I changed from an iPhone 7 to an iPhone 13 pro max, and for some reason i still have the same amount of storage as my old phone, I looked up storage and now there’s a separate thing with “Icloud storage” and “storage” my storage says 256GB but iCloud storage is 5GB, my phone is just carrying on on 5GB and it’s annoying because I can’t stop getting “your icloud storage is full” notifications when it’s really not. What do I do to fix this?

Your purchase more icloud storage so you can continue to either sync or backup to icloud.

1 reply
Question marked as Top-ranking reply

Aug 22, 2022 9:42 AM in response to qtlsoerrr

qtlsoerrr wrote:

I don’t know how to explain this very well so bare with me, but basically I changed from an iPhone 7 to an iPhone 13 pro max, and for some reason i still have the same amount of storage as my old phone, I looked up storage and now there’s a separate thing with “Icloud storage” and “storage” my storage says 256GB but iCloud storage is 5GB, my phone is just carrying on on 5GB and it’s annoying because I can’t stop getting “your icloud storage is full” notifications when it’s really not. What do I do to fix this?

Your purchase more icloud storage so you can continue to either sync or backup to icloud.

iCloud Storage problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.