Apple Cash Issues

Has anyone every had a negative balance with Apple Cash?

I used Apple Pay to transfer money from one bank account to another. My App crashed when taking a phone call. My Apple Pay has had a negative balance ever since and Apple support is of no help.

iPhone 13 Pro Max

Posted on Aug 22, 2022 9:25 AM

Reply
1 reply

Aug 24, 2022 9:05 AM in response to towanda

Did you report a fraud


  • Apple Cash cannot be refunded if you have been the victim of a scam. There is no buyer protection for Apple Cash. You must report it to the police and report it here - contact us to open a dispute
  • If the scam happened on social media (Facebook/Instagram, etc.) you need to let them know as well.
  • If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers If you reported a scam to your bank they may have illegally initiated an Apple Cash transfer of the amount you were scammed. This is not a refund since it is your money they transferred. Do not report a scam to your bank because they have no authority to interact. Go to this link https://applecash.greendot.com/termsconditions/ and go to section 9 for a way to contact Green Dot.


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Apple Cash Issues

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