need to add a mail account and it asks for id but will not allow adding password
Need to add a mail account and the system asks for user name but does not allow adding password
MacBook, OS X 10.10
User profile for user:
kamote0628
User level:
Community Specialist
Hi sdtproff, We appreciate you reaching out to us. We understand that you are experiencing issues adding a mail account because it doesn't allow you to add a password.
We’d like to gather additional details that may help us be in a better position to assist you. Are you able to add other mail accounts, preferably from a different email provider?
If yes, we recommend that you reach out to the provider of the affected email account.
If no, we recommend that you check if the issue persists when signed in on a different user account.
The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
If you are experiencing the issue when signed in on a different user account, we recommend that you check if the issue persists while on safe mode.
Below is an article to help guide you through the process.
How to use safe mode on your Mac
Take care!