HP8715 no longer recognised
my HP 8715 printer isn't now recognised following the OS update is this the same for others
iMac (24-inch, M1, 2021, 2 ports)
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Hi,
At least according to the specifications at https://support.hp.com/us-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/model/7902020/document/c04959111, the HP OfficeJet Pro 8715 All-in-One Printer supports the driverless AirPrint technology (About AirPrint - Apple Support). This means that it should be possible to use the 8715 printer without additional drivers, provided that it is connected to the same network (Wi-Fi router) as your Mac computer. AirPrint allows both wired (Ethernet) and wireless (Wi-Fi) connections. Since the 8715 printer model has Ethernet, you could choose to wire it to one of the LAN ports of the router instead of using Wi-Fi, if you so wish.
In case of a problem with AirPrint discovery for one or more devices, and if all settings are OK, you may want to try the following full procedure:
Power off the Wi-Fi router, the printer, the Mac, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the Mac. Finally, power on all other devices/computers.
Add a printer to your printer list so you can use it on Mac – Apple Support (UK)
Reset the printing system on your Mac to solve a problem – Apple Support (UK)
Also, check that the latest printer firmware is installed.