older High Sierra Mac

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Level 1

4 points

older High Sierra Mac

I bought this Mac from a computer repair shop. It was a trade in. Had a busted screen. I am new to Mac and had a lot of trouble changing the name on the account. After finally getting it done I had to find the account folders which were hidden for some reason. I had to create another admin user to do it. I also moved the old account folders to the trash bin. Now, Numbers, Pages, and Keynote apps are missing on the menu bar, leaving only a "?". I can't download them now because my OS is no longer supported. The trash bin on this account is empty. I have 3 questions:

What is the reasoning for not being able to change your user name while you're logged into the same account?
Can I get these apps some other way?
Is it a good idea or worth the trouble to do the patch that allows you to update an older system to the latest version

Posted on Aug 23, 2022 8:19 AM

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Answer 1

Best reply

PRP_53

Level 10

85,801 points

Aug 24, 2022 8:04 AM in response to kaintgitrite

The method that the Computer Shop should be done Before you purchased but and yes a but that is really important before you start the below process.

You will, for your best interests, verify with the Shop if this computer was Enrolled in a Mobile Digital Management Service ( MDM )

The Serial Number of the computer, if enrolled in this service, can be effectively be invoked at any time in the future. If done remotely, that Control the Computer and not you.

What to do before you sell, give away, or trade in your Mac

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Answer 2

PRP_53

Level 10

85,801 points

Aug 23, 2022 8:31 AM in response to kaintgitrite

I trust this was done by the Computer Repair Shop Before you took Ownership of this computer

If not, suggest taking it back to them and have them perform this action list below.

Otherwise, you do not have real ownership of this computer

What to do before you sell, give away, or trade in your Mac

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Answer 3

kaintgitrite Author

Level 1

4 points

Aug 24, 2022 7:31 AM in response to PRP_53

Thank you, the computer seemed like it was wiped when I got it but the admin was the name of the shop. I'm assuming he set it up to display that it worked and show how fantastic the display was.

Is this something I can perform now on my own? I managed to get the user profiles sorted out and I'm using the computer at the moment.

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Answer 4

BDAqua

Level 10

240,215 points

Aug 23, 2022 8:52 AM in response to kaintgitrite

Is this the way you followed?

Change the name of your macOS user account and home folder - Apple Support

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older High Sierra Mac

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