Account locked
My apple account is locked and won’t let me download apps
iPhone 13, iOS 15
You are sign in here . . . with your Apple ID & Password.
Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.
You can’t merge multiple Apple ID accounts.
What happens when you use the same Apple ID & Password that you use to sign in here?
See -> If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.
Check also ⤵️
1.
If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one.
2.
If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
⤵️
Get more help
- If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
- If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
- In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
- If you still need help, contact Apple Support.
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
