Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone had a factory reset because of a glitch in my update and I would like to retrieve my contacts and pictures that got deleted how to I get that back

My iPhone had a factory reset because of a glitch in my update . And I lost all my contacts and my pictures. But it keeps sending me notifications that my memory is full . I would like to know why and how I can get my contacts and pictures/videos back .

iPhone XR, iOS 15

Posted on Aug 23, 2022 11:01 AM

Reply
Question marked as Best reply

Posted on Aug 23, 2022 11:09 AM

If the photos and/or contacts were synced with iCloud, turn on syncing again and they will automatically sync with the phone. See: Set up and use iCloud Photos - Apple Support and Set up and use iCloud Contacts - Apple Support

If you have a backup to iCloud or a computer, restore the backup. See: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support




1 reply
Question marked as Best reply

Aug 23, 2022 11:09 AM in response to Makeupmel14

If the photos and/or contacts were synced with iCloud, turn on syncing again and they will automatically sync with the phone. See: Set up and use iCloud Photos - Apple Support and Set up and use iCloud Contacts - Apple Support

If you have a backup to iCloud or a computer, restore the backup. See: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support




My iPhone had a factory reset because of a glitch in my update and I would like to retrieve my contacts and pictures that got deleted how to I get that back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.