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"Sticky questions"? "Thread pages"?

So what are "sticky questions" and what/where are "thread pages"?



MacBook Pro 15″, macOS 12.5

Posted on Aug 23, 2022 2:19 PM

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Question marked as Best answer

The Fitbit forums have “sticky” questions/answers where a post “sticks” to the top of a thread. I’ve not seen these in the Apple Community Forums. However … there are times when Apple will recommend an answer. It becomes “sticky” in it’s own way. It will always display right under the original question as the Apple suggested response.


As for thread pages, these are pages of responses to an original poster’s question. Apple encourages users to start a new thread if they cannot find an answer to their question in another thread. This allows for better organization.


See an example below of threads under the topic, “Using iPhone.” Notice the yellow stars and green check marks. These are examples of threads that have specific answers that stay at the top, directly under the original question.


Posted on Aug 28, 2022 1:16 PM

1 reply
Question marked as Helpful

Aug 28, 2022 12:51 PM in response to ___Bubba___

Thank you, Bubba. Sorry, but I saw these when I clicked "Edit Profile & Preferences". It's at the very bottom of that page, under "Other Preferences", just after "Time zone", there's "Sticky question" (asks whether to "Enable sticky question on thread pages".

Below that, is "Thread view style", and I'm to choose "Flat view" or "Threaded view".


I left Sticky question alone, but had to choose Thread view style. I chose Threaded (rather than Flat).


Incidentally, today, I had literally HUNDREDS of emails in Mail! I had chosen to receive mail ONLY in Participation and Invitations.


So just now, after deleting ALL of these unwanted emails, I returned to my account to see what in the world happened. ALL of the message types from Apple were CHECKED! I can promise you that I had NOT checked all of them. I have now rechecked Participation and Invitations ONLY. I'll return soon to make sure that happens.


Thank you for any answers you can provide regarding either of these problems I had when I recently updated my Prefs here.


5 replies
Question marked as Helpful

Aug 28, 2022 12:51 PM in response to ___Bubba___

Thank you, Bubba. Sorry, but I saw these when I clicked "Edit Profile & Preferences". It's at the very bottom of that page, under "Other Preferences", just after "Time zone", there's "Sticky question" (asks whether to "Enable sticky question on thread pages".

Below that, is "Thread view style", and I'm to choose "Flat view" or "Threaded view".


I left Sticky question alone, but had to choose Thread view style. I chose Threaded (rather than Flat).


Incidentally, today, I had literally HUNDREDS of emails in Mail! I had chosen to receive mail ONLY in Participation and Invitations.


So just now, after deleting ALL of these unwanted emails, I returned to my account to see what in the world happened. ALL of the message types from Apple were CHECKED! I can promise you that I had NOT checked all of them. I have now rechecked Participation and Invitations ONLY. I'll return soon to make sure that happens.


Thank you for any answers you can provide regarding either of these problems I had when I recently updated my Prefs here.


Question marked as Best answer

Aug 28, 2022 1:16 PM in response to swissbird

The Fitbit forums have “sticky” questions/answers where a post “sticks” to the top of a thread. I’ve not seen these in the Apple Community Forums. However … there are times when Apple will recommend an answer. It becomes “sticky” in it’s own way. It will always display right under the original question as the Apple suggested response.


As for thread pages, these are pages of responses to an original poster’s question. Apple encourages users to start a new thread if they cannot find an answer to their question in another thread. This allows for better organization.


See an example below of threads under the topic, “Using iPhone.” Notice the yellow stars and green check marks. These are examples of threads that have specific answers that stay at the top, directly under the original question.


Aug 28, 2022 1:43 PM in response to swissbird

swissbird wrote:

Thank you, Bubba. Sorry, but I saw these when I clicked "Edit Profile & Preferences". It's at the very bottom of that page, under "Other Preferences", just after "Time zone", there's "Sticky question" (asks whether to "Enable sticky question on thread pages".
Below that, is "Thread view style", and I'm to choose "Flat view" or "Threaded view".

I left Sticky question alone, but had to choose Thread view style. I chose Threaded (rather than Flat).


Ah, I gotcha. "Sticky question" simply means that the question remains visible even when scrolling through the page. For example, the highlighted item in the screenshot below is the "sticky question"-



Otherwise, it'll look like this (no question bar)-



Here at ASC, no post is sticky- every question is sorted by the time is was posted, and then moves down the list as newer questions accumulate (unless or until somebody replies to it, at which point it moves back up). Certain replies in-question may be "sticky" if marked 'Helpful' or 'Solved' by the original poster, or recommended by Apple. This, however, does not affect the way the question appears in the forum community pages. They still move down the list normally.


As for thread view, it simply changes how you view replies. A flat view keeps all replies in the same order they were posted, while a threaded view allows replies to a specific post to be listed first under that post.


Hope this helps you understand it a bit more!

"Sticky questions"? "Thread pages"?

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