Hello,whenever someone calles me it says anonymous wether it’s family or people that I don’t know it says unknown.For example when my dad calls me it says anonymous even though his number is saved on my phone. The only time it doesn’t say this is when I call in WhatsApp.I’ve tried to go to my settings and see if there’s any problems any where but none.Please tell me if there’s a way to fix this.Thank you
Hi there, leyna64,
Thanks for visiting the Apple Support Communities to get help with the Caller ID feature. Typically, Caller ID for incoming calls is handled by the person calling you, not by your device. Additionally, this is a feature provided and supported by your wireless carrier. We want to offer some troubleshooting steps to ensure your iPhone is working as expected, but you may need to partner with your wireless carrier, or the people calling you, to get a resolution.
Let's start with the steps below, though. They will help us rule out possible causes, and narrow down a solution:
If you're still receiving anonymous calls after that, please get in touch with your wireless carrier. Should you need more help after speaking with them, you can reach out to Apple Support directly here: Get Support. They will have access to additional tools and resources to confirm your iPhone is functioning as expected.
Take care.
Hi there, leyna64,
Thanks for visiting the Apple Support Communities to get help with the Caller ID feature. Typically, Caller ID for incoming calls is handled by the person calling you, not by your device. Additionally, this is a feature provided and supported by your wireless carrier. We want to offer some troubleshooting steps to ensure your iPhone is working as expected, but you may need to partner with your wireless carrier, or the people calling you, to get a resolution.
Let's start with the steps below, though. They will help us rule out possible causes, and narrow down a solution:
If you're still receiving anonymous calls after that, please get in touch with your wireless carrier. Should you need more help after speaking with them, you can reach out to Apple Support directly here: Get Support. They will have access to additional tools and resources to confirm your iPhone is functioning as expected.
Take care.
Anonymous calls
