Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My child keeps turning off downtime on their phone. How do I prevent this in family sharing?

My child keeps turning off downtime on their phone. How do I prevent this in family sharing?

Posted on Aug 24, 2022 4:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2022 10:02 AM

Did you lock the feature in Screen Time? Did you disable all the workarounds kids can try to get around this such as changing time or time zone?


Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


Change Downtime preferences in Screen Time on Mac - Apple Support


Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support





3 replies
Question marked as Top-ranking reply

Aug 24, 2022 10:02 AM in response to Kareindiana

Did you lock the feature in Screen Time? Did you disable all the workarounds kids can try to get around this such as changing time or time zone?


Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


Change Downtime preferences in Screen Time on Mac - Apple Support


Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support





Aug 24, 2022 6:44 AM in response to Kareindiana

I believe you mean Screen Time? --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support


There is no official Apple documentation about the issue you are having but if you browse the web in general you will find reference to the issue. You may need to increase the number of things you block. For example, one common way to get around this was for a child to change the time or time zone on their phone, so you would need to expand blocking to include those features.

My child keeps turning off downtime on their phone. How do I prevent this in family sharing?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.