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Hi i have a problem with my MacBook. I’ve only had it for a year now and its been working fine until today. Yesterday evening i was watching videos on it and everything was okay but today when i turned it on, the screen went black, then with some stripes and dots and then it went white and nothing happens. I didn’t spill anything on it, it was fine just yesterday ;(
MacBook Air 13″, macOS 11.5
Here is Apple guidance: If your Mac doesn't turn on - Apple Support
Two days ago my 2016 MBP spontaneously restated and brought up a folder with a question mark on a blank screen. That means the OS is unavailable. You may have a similar problem.
I restored the OS from the recovery panel (Command +R at startup) and so far all is well. Things happen even to relatively new computers.
Note the admonition to contact Apple support if Apple's written guidance doesn't help.
Here is Apple guidance: If your Mac doesn't turn on - Apple Support
Two days ago my 2016 MBP spontaneously restated and brought up a folder with a question mark on a blank screen. That means the OS is unavailable. You may have a similar problem.
I restored the OS from the recovery panel (Command +R at startup) and so far all is well. Things happen even to relatively new computers.
Note the admonition to contact Apple support if Apple's written guidance doesn't help.
Hi,
You'd better take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air there.
It's free if it's just examined.
MacBook Air white screen
