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Deduction without invoice or email

I got deducted from my bank for apple iTunes but I didn’t make that purchase. No email or invoice was sent. How do I follow up on that to get an explanation from apple for that deduction

Posted on Aug 24, 2022 1:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2022 1:26 PM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police.

 





1 reply
Question marked as Top-ranking reply

Aug 24, 2022 1:26 PM in response to itsmina_gh

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

Was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police.

 





Deduction without invoice or email

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