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how do you get a live person to answer questions


Posted on Aug 24, 2022 5:30 PM

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Posted on Aug 24, 2022 8:19 PM

We are live people. Ask away. This is not a live chat though, you have to wait for one of us to see your responses.



this link has live chat sometimes - Get Support

2 replies

Aug 25, 2022 4:50 AM in response to askbarnabas

What I was looking for was having a phone call with a live person while doing a screenshare to resolve a couple issues. In addition I had a billing issue. We had that call and resolved everything in less then 30 minutes. As more companies move towards the user doing volumes of reading and researching issues instead of the supplier providing people to support thier product, it becomes harder to just get things done. I don't see anybody lowering prices, just the service provided.

Thanks for offering to help

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