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I was charged for iCloud but got a something went wrong message and didn’t give me the extra storage

How do I get a refund or my storage ?

iPhone 11 Pro, iOS 15

Posted on Aug 24, 2022 7:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 3:32 AM

It is impossible to increase the amount of RAM or internal storage in your iPad - as this is fixed during manufacture; what you have is fixed for the life of your device. You can, however, subscribe to a higher tier of iCloud storage - but this is not a substitute for internal storage.

Upgrade to iCloud+ - Apple Support

iCloud+ plans and pricing - Apple Support


If your available iCloud storage has not increased in line with your current iCloud+ subscription, you’ll need to seek assistance directly from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page.


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your device, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


1 reply
Question marked as Top-ranking reply

Aug 25, 2022 3:32 AM in response to jackks33

It is impossible to increase the amount of RAM or internal storage in your iPad - as this is fixed during manufacture; what you have is fixed for the life of your device. You can, however, subscribe to a higher tier of iCloud storage - but this is not a substitute for internal storage.

Upgrade to iCloud+ - Apple Support

iCloud+ plans and pricing - Apple Support


If your available iCloud storage has not increased in line with your current iCloud+ subscription, you’ll need to seek assistance directly from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page.


Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your device, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


I was charged for iCloud but got a something went wrong message and didn’t give me the extra storage

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