Iphone IMEI number unable to be activated

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Iphone IMEI number unable to be activated

Purchased a phone out in Mexico when on vacation from an Apple Retailer was out their for 2 months and when arrived my phone service no longer worked. Went to my carrier and they stated my IMEI number was unable to be activated on their services. Tried 2 other separate companies and same thing I’ve tried going to apple and no help due to the phone being purchased outside of the U.S. Phone has no SIM Restrictions but is unable to work on any cellular phone company here.

iPhone 13 Pro Max, iOS 15

Posted on Aug 24, 2022 8:14 PM

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Answer 1

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SravanKrA

Community+ 2024

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413,818 points

Aug 24, 2022 11:09 PM in response to Svt_chris

Know the process here --> How to unlock your iPhone for use with a different carrier ...

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Answer 2

Svt_chris Author

Level 1

4 points

Aug 26, 2022 3:40 PM in response to SravanKrA

Apple states it is unlocked when checking the IMEI number but I’ve gone to numerous amounts of carriers T-Mobile,Verizon,AT&T, and they all state the same thing “unfortunately this device can’t be activated on our network” apple is not wanting to warranty me anything because they state the device is perfect but I am unable to use it on any carrier here I did purchase this iPhone outside the United States In Mexico when on vacation worked perfect and as soon as I got into the United States it stopped working.

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Iphone IMEI number unable to be activated

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