You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I don't remember my backup password

Please help recover files and photos. I backed up my iPhone on my computer and forgot the password from it. What should I do now. I have all access to the device.

Posted on Aug 24, 2022 10:32 PM

Reply
3 replies

Aug 25, 2022 12:43 AM in response to alexanyan000

If you have a Mac and backed up your iPhone to that Mac then you may try the following:


Check the macOS keychain

If you use a Mac and configured the backup password on that Mac, your computer may have kept a record of the password in its keychain.

You can check this by loading the "Keychain Access" app that comes with every Mac.

  1. Launch Keychain Access by opening Spotlight with ⌘ Cmd + (space), typing "Keychain Access", and then hitting ⏎ Enter.
  2. Click "Passwords" in the left-hand category sidebar.
  3. Type "backup" into the search box in the top-right of the window.
  4. View the saved password entries by double-clicking on results named iOS Backup or iPhone Backup.
  5. Check the "Show password" box and the password will be displayed.


Axel F.

I don't remember my backup password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.