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Problem of pay

I made a payment to increase the iCloud memory, the money was withdrawn from the bank card, but there is no service and the purchase history also does not show what I bought

Posted on Aug 24, 2022 11:30 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 1:47 AM

Did you already try to contact the official Apple Support in your country?

Only they can look into your settings and personal data, to find the reason for that:

Contact Apple for support and service - Apple Support


You could also consider to pay for iCloud using Apple ID balance:

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 25, 2022 1:47 AM in response to StanislavSakhnik

Did you already try to contact the official Apple Support in your country?

Only they can look into your settings and personal data, to find the reason for that:

Contact Apple for support and service - Apple Support


You could also consider to pay for iCloud using Apple ID balance:

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

Problem of pay

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