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Level 1

5 points

No sound from any call with Carplay

Hi there,

I'm having troubles since few days to make any call with CarPlay on my Honda HRV 2022.

As soon as i call or get a call, there is no sound, people can hear me but not the opposite.

I have an iPhone 13 mini on iOS 15.6.1 (latest) and I have also the latest firmware on my Honda infotainment system.

I've tried already to remove my car/phone from paired devices and pair them again without any result.

Spotify, Siri and other apps work just fine, no sound problems. Anyone else experiencing the same problem? Any fix for that?

iPhone 13 mini, iOS 15

Posted on Aug 25, 2022 1:29 AM

Best reply

Community+ 2024

Level 10

410,556 points

Posted on Aug 25, 2022 1:34 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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