STUDIO DISPLAY AND MAC MINI 2018

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Level 1

26 points

STUDIO DISPLAY AND MAC MINI 2018

I have a problem that I encounter only when starting the Mac Mini with Studio Display or login window with a blurry and non-animated image (I use memoji) with flickering and a busted image while the loading bar appears. The problem does not arise when connecting the Mini to another

Dispaly or by connecting the Monitor to the MBP 14. So excluding hardware problems on both the problem is when exactly the Mini is connected to the Studio Display. I specify that the problem does not arise after startup (with screen lock or logout) but only when the Mac is started for the first time. Is there anything I can do to eliminate this annoyance? Or do I just have to wait for a system or monitor firmware update? Both are currently updated to the latest version (Mac 12.5.1 Studio Display Version 15.5 (Build 19F80)).

Thank you

Posted on Aug 25, 2022 3:27 AM

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Answer 1

Vincy78 Author

Level 1

26 points

Aug 29, 2022 3:43 AM in response to Johnb-one

Given that I had tried the Studio Display connected to another Mac Mini but M1 and everything worked regularly. I took those steps again that you indicated to me but nothing.

I solved the problem (if you can say so) by disabling FileVault. This way the login screen appears correctly and there are no screen flicker issues while loading the desk after entering the password.

Why does activating FileVault create this problem? Should I worry?

Thank you.

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Answer 2

DerekM87

Community Specialist

Aug 26, 2022 7:33 AM in response to Vincy78

Hi Vincy78,

If you've updated both devices to their latest OS and firmware versions, as well as isolated to just the pairing of these two devices, then we'd advise contacting Apple Support directly for additional assistance.

See contact options here:

Apple Support

Take care.

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Answer 3

Vincy78 Author

Level 1

26 points

Aug 26, 2022 12:59 PM in response to DerekM87

Telephone support was of little help because it was limited to saying that it is a hardware problem but if the two devices with other configuration work how can it be a hardware problem? In my opinion, the problem is software.

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Answer 4

Johnb-one

Level 6

9,180 points

Aug 28, 2022 5:24 PM in response to Vincy78

Yeah, you might be correct, Vincy78… assuming you don’t have an M1 mac mini… try this:

*reset smc/pmu

* zap pram 4 times on startup

Here’s how to do that : https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html

as well if you restart your mac mini 2018 while holding down the “Shift” key … be patient when you do this… if you see the words “safe mode” on your screen/monitor you can let go of the shift key… see if the problem re-occurs in “safe mode”… also, see this link on how to reset your studio display, and why you should … https://osxdaily.com/2022/05/19/how-reboot-apple-studio-display/

just a guess anyways….

john b

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STUDIO DISPLAY AND MAC MINI 2018

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