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old sim in new i phone not working

got a new i phone 13 and I have put my sim in and texts / calls now don't work? I don't know what to do - my phone company said it should work

iPhone 13 Pro Max

Posted on Aug 25, 2022 5:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 6:08 AM

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.


If you can't make or receive calls on your iPhone - Apple Support



Can't send or receive message then try these steps first

  1. Restart your device: ... 
  2. Check your network connection. ... 
  3. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
  4. If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...•


If you can't send or receive messages on your iPhone, iPad, or ...


2 replies
Question marked as Top-ranking reply

Aug 25, 2022 6:08 AM in response to doone81

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.


If you can't make or receive calls on your iPhone - Apple Support



Can't send or receive message then try these steps first

  1. Restart your device: ... 
  2. Check your network connection. ... 
  3. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
  4. If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...•


If you can't send or receive messages on your iPhone, iPad, or ...


old sim in new i phone not working

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