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When i play a game on my phone and it asks for my Apple ID so I put my finger on my home button but it says failed??? What is going on

When I play a game which I need to Sign In with Apple ID it will say failed to get Apple ID after a put my finger on the home button. The home button works on apps like downloading a app on the AppStore or opening my iPhone??? Plz help


Posted on Aug 25, 2022 5:52 PM

Reply
Question marked as Apple recommended

Follow these steps, testing after each step:



If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

Posted on Aug 25, 2022 6:01 PM

1 reply
Question marked as Apple recommended

Aug 25, 2022 6:01 PM in response to iPhoneappleidnotworking

Follow these steps, testing after each step:



If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

When i play a game on my phone and it asks for my Apple ID so I put my finger on my home button but it says failed??? What is going on

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