You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Noupdates— Author

Level 1

4 points

Why can’t I update my iPhone?

Why can’t I update my phone? It says I’m not connected to the internet when it I’m clearly on wifi

[Re-Titled by Moderator]

Posted on Aug 25, 2022 7:39 PM

Reply

Top-ranking reply

Smilin-Brian

Level 9

56,133 points

Posted on Aug 25, 2022 8:02 PM

Follow these steps, testing after each step:

Software Update.

Update iOS on iPhone.

If your iPhone won't update.

Need more help?

◁iPhone User Guide▷

View in context

Similar questions

3 replies

Top-ranking reply

Smilin-Brian

Level 9

56,133 points

Aug 25, 2022 8:02 PM in response to Noupdates—

Follow these steps, testing after each step:

Software Update.

Update iOS on iPhone.

If your iPhone won't update.

Need more help?

◁iPhone User Guide▷

Reply

Noupdates— Author

Level 1

4 points

Aug 26, 2022 12:03 PM in response to Smilin-Brian

I can’t get it to update. I tried everything and my phone keeps saying no service it wont let me do anything

Reply

Aug 26, 2022 12:24 PM in response to Noupdates—

What did Apple tell you when you followed my instructions under; "Need more help?"