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I am unable to hear incoming calls and when I make a call the person I’m ringing can’t hear me.

I’m unable to hear the voice on an outgoing or incoming call. The person I’m ringing can’t hear me either. I think I have tried everything. iPhone 7

Posted on Aug 25, 2022 8:14 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2022 10:41 PM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

2 replies
Question marked as Top-ranking reply

Aug 25, 2022 10:41 PM in response to Lederhose55

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

I am unable to hear incoming calls and when I make a call the person I’m ringing can’t hear me.

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