You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charge for a free app

Why do App Store charge me for downloading a free app? There’s no in-app purchases in the app. It’s completely free. And whenever I download it, it charges me around 25 dollars!

iPhone 13 Pro

Posted on Aug 26, 2022 2:17 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2022 2:27 AM

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 



1 reply
Question marked as Top-ranking reply

Aug 26, 2022 2:27 AM in response to Nada5_

See the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)

 

If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.


Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 



Charge for a free app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.