You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My face time doesnot work with data it only works with WiFi so how can i change this

i have a problem with my facetime

iPhone 11, iOS 15

Posted on Aug 26, 2022 4:34 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2022 8:41 AM

Have you followed the steps in the Related Article above to include going to Settings and tap Cellular or tap Mobile Data, then turn on FaceTime? If you're using an iPad, you might see Settings > Cellular Data.


Try a restart.


Restart your iPhone   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Top-ranking reply

Aug 26, 2022 8:41 AM in response to _aishahassan_

Have you followed the steps in the Related Article above to include going to Settings and tap Cellular or tap Mobile Data, then turn on FaceTime? If you're using an iPad, you might see Settings > Cellular Data.


Try a restart.


Restart your iPhone   *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

My face time doesnot work with data it only works with WiFi so how can i change this

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.