Since updating to windows 11, I cannot access the icloud website when using toolbar icon via the icloud app or typed into any browser (FF, Chrome, Edge) it gives a pop up before even getting to the login page or any display. Yes I've cleared history and cookies, checked security software, restart, sign in and out of app, etc.
the error has something to do with line 11, what ever that is. Could not find anything on this error or why it might be happening. Looking for some help or insight to this one.
Here's the popup
Since updating to windows 11, I cannot access www.icloud.com. when using toolbar icon via the icloud app or typed into any browser (FF, Chrome, Edge) it gives a pop up before even getting to the login page or any display. Yes I've cleared history and cookies, checked security software, restart, sign in and out of app, etc.
the error has something to do with line 11, what ever that is. Could not find anything on this error or why it might be happening. Looking for some help or insight to this one.
Here's the popup
The details are:
APP NAME
cloudos2
CLIENT TIME
Fri Aug 26 2022 08:44:48 GMT-0600 (Mountain Daylight Time) (1661525088955)
USER AGENT
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.0.0 Safari/537.36
HOSTNAME
www.icloud.com
BUILD INFO
2221Project30__2221B20__en-us
SESSION ID
e4379963-a914-44fc-9379-dd87c59837ae
ENVIRONMENT INFO
PROD
REPORTED ERROR TITLE
TypeError: undefined is not iterable (cannot read property Symbol(Symbol.iterator))
REPORTED ERROR TYPE
UNHANDLED_REJECTION
LINE NUMBER
11
STACK
TypeError: undefined is not iterable (cannot read property Symbol(Symbol.iterator))
at l (https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11:795614)
at p (https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11:796618)
at f (https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11:797201)
at m (https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11:797420)
at n.applicationWillFinishLaunching (https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11:1617168)
at https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11:1267353
ERROR CONTEXT
undefined
Downloaded and installed iCloud app, restarted the PC, I think it was already up to date, although it appears to be updating photo thumbnails, etc. with the new installation. After restart the Google drive started download photos in the iCloud drive. (???)
Still getting the exact same error trying to log in on PC browsers. Note that it gets to the background (black strip across top with apple symbol on left and the rest is gray background, then dialog pops up as noted in first post.
Prior to update and after.
Apple ID website: no issue, can log in.
Access the iCloud website using another device: Yes can access via iPad/Safari.
On PC iTunes is working fine as well. and music on iPad is good.
additionally, icloud app on PC seems to be working fine. contacts/calendar update in phone and calendar on outlook. Photos thumbnails updated in icloud drive on PC.
temporarily disable your security software: yes, disabled and also checked exceptions, iCloud is allowed and has not been an issue in the past.
This is acting like a specific execution within the browsers at what ever is line 11 is in reaching the website. see
In trying the web developer tools. the issue is at the main.js and a function(e) which is over incredibly long.
Content Security Policy: The pageâ s settings blocked the loading of a resource at inline (â script-srcâ ). www.icloud.com:415:1
Content Security Policy: The pageâ s settings blocked the loading of a resource at inline (â script-srcâ ). www.icloud.com:459:1
++++ This section was in yellow and noted with main.js:11:176483 ++++
Error defining property "delegate". You should specify a type or resolve the circular reference.
Object { property: {â ¦}, key: "delegate" }
?
key: "delegate"
?
property: Object { _baseInitCalled: true, isInitialized: true, key: "delegate", â ¦ }
?
<prototype>: Object { â ¦ }
main.js:11:176483
Uncaught (in promise) TypeError: e is undefined
l https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11
p https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11
f https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11
m https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11
applicationWillFinishLaunching https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11
run https://www.icloud.com/system/cloudos2/2221Project30/en-us/main.js:11
Do you have a VPN enabled on your PC? If so, try disabling that as well. If you're still having trouble after disabling your VPN, or you are not using a VPN, please contact Apple Support using this link:
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icloud website access windows PC
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