Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

MacBook Air

I received a used MacBook Air and it won’t except my password so I’m locked out. When I do a password recovery it says that it’s is not connected to Wi-Fi.

Posted on Aug 26, 2022 8:20 AM

Top-ranking reply

John Galt

Level 10

146,210 points

Posted on Aug 26, 2022 8:56 AM

Return that Mac to its previous owner for a refund. It has not been properly prepared for sale.

View in context

Similar questions

can't t reset passcode for macbook I forgot my password for my MacBook Air. The password hint didn’t help. So I am trying to reset it using my Apple ID. When I enter it I get the message in red “There was an error connecting to the”. That’s all it says. When I click on the wifi symbol at the top right it says I am connected to my network. What’s up?
370 6
I have a MacBook Air and it’s locked I don’t know any of the login info and I can’t connect to WiFi how do I that I have a MacBook Air and I don’t know any of the login info and I can’t connect to WiFi because it shows a lock screen
229 1
Reset password with no wifi My computer is not able to connect to Wi-Fi and I am stuck on the utility screen after attempting to reset my MacBook
424 1

1 reply

Top-ranking reply

John Galt

Level 10

146,210 points

Aug 26, 2022 8:56 AM in response to Joyful451

Return that Mac to its previous owner for a refund. It has not been properly prepared for sale.

MacBook Air

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up