I have talked to support many times and told to wait a day and try to change my password. Now I wasa told 13 days what gives. The customer service guy said to try every 5 hours and not wait till the time they say. I have tried to set my password again and always is rejected. I have a case number but it sdeson't seem to matter. I have changed my passwrod many times but still doesnt matter. Help!
[Edited by Moderator]
iPhone 6s, iOS 13
The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.
Apple ID - Recover your Apple ID with two-factor authentication account recovery.
The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.
Apple ID - Recover your Apple ID with two-factor authentication account recovery.
Unable to reset Apple ID password
